Contact Us
Get in Touch
Have questions, feedback, or suggestions? We're here to help.
We typically respond within 24-48 hours. For immediate traffic information, please check our homepage or ICA's official checkpoint status.
What to Include in Your Message
- What you like about the service
- Features you'd like to see added
- Ways we can improve your experience
- Content topics you'd find useful
- Description of the problem
- Browser and device you're using
- Page URL where issue occurred
- Screenshots (if applicable)
Common Questions
You might find answers to your questions here before contacting us.
How often is traffic data updated?
Live traffic cameras refresh every 5 minutes with the latest images from LTA DataMall. Our homepage automatically updates without requiring a page refresh.
Is this service free?
Yes, SG Traffic Now is completely free to use. We display advertisements to support the service and keep it free for everyone.
Where does your traffic data come from?
All traffic data comes from official sources: Singapore's Land Transport Authority (LTA DataMall) and Immigration & Checkpoints Authority (ICA). Learn more on our About page.
Can you notify me when traffic is light?
Email/SMS notifications are planned for future updates. For now, check our Best Times to Cross guide for typical traffic patterns.
Are you affiliated with ICA or LTA?
No, we are an independent information platform. We use publicly available data from LTA DataMall but are not affiliated with any government agency.
Can I use your traffic images on my website?
Traffic images are sourced from LTA DataMall under the Singapore Open Data Licence. Please refer to LTA's licensing terms for usage rights.
Official Resources
For official inquiries, please contact the relevant authorities directly.
Website: www.ica.gov.sg
Operating Hours: Mon-Fri 8:00 AM - 5:00 PM
For checkpoint status, immigration matters, and official advisories.
Website: www.lta.gov.sg
Operating Hours: Mon-Fri 8:00 AM - 5:00 PM
For road traffic, public transport, and LTA DataMall inquiries.
Business Inquiries
For partnership opportunities, advertising inquiries, or media requests, please email us at:
Response Time
We strive to respond to all inquiries within 24-48 hours during business days (Monday-Friday). Please note:
- Messages received on weekends or public holidays may take longer to process
- Technical issues are prioritized and addressed as quickly as possible
- For urgent traffic information, always check official sources (ICA, LTA) first